Return Policy Daily Care Inc
Can I cancel my order?
If you cancel your order after it has already shipped we consider it a return and our policies apply.
How do I get my refund?
All credits will be given after receipt and warehouse inspection approval.
Whats your return process?
To return a product, the above conditions must be met. We require that all returns follow these instructions for proper processing:
- Call or email to request Return Authorization Number (RA)
- Warehouse must receive item within 10 days of an RA# being issued
- Report via phone or email a tracking number to customer service
- Items sent without an RA number cannot be credited
Are all products returnable?
No. There are no returns on the following categories of products: hospital beds, custom wheelchairs, lift chairs, incontinence items, bath safety products, and all custom built/ordered items including orthopedic supports.
- Hospital Beds
- Custom Built Lift Chairs (Custom Fabric or With Heat & Massage)
- Bathroom Safety
- Custom Wheelchairs
- Custom Built Items
- Open Box / Used Items
How much are the return restocking fees?
A 25% restocking fees apply to all returns.
What's your return policy?
We want you to be completely satisfied with your purchase. You may return your purchase within 30 days of receipt – The product must meet the following conditions.
- To qualify for a return, please note the following:
- Product must be unused, clean and not damaged
- Original packaging and materials intact (i.e. instructions, warranty information)
- Return shipping costs are the responsibility of the customer
How do I contact Daily Care, Inc?
Daily Care, Inc.
19330 Ventura Blvd
Tarzana, CA 91356
Our Business Hours
Mon-Fri: 9 am-6 pm, Sat: 10 am - 4 pm Pacific Time
Toll Free: 844-819-4110
How do I cancel an item in my order?
In order to cancel an order please call us at 818-705-0606.
Cities We Provide Same Day or Next Day Delivery Service for Rental and Sale for most of Southern California including Los Angeles, Orange County, Ventura and Santa Barbara Counties. To see a full list of cities covered in our service area please click here.