Return Policy

Can I cancel my order?

If you cancel your order after it has already shipped we consider it a return and our policies apply.

How do I get my refund?

All credits will be given after receipt and warehouse inspection approval.

Whats your return process?

To return a product, the above conditions must be met. We require that all returns follow these instructions for proper processing:

  • Call or email to request Return Authorization Number (RA)
  • Warehouse must receive item within 15 days of an RA# being issued
  • Report via phone or email a tracking number to customer service
  • Items sent without an RA number cannot be credited

Are all products returnable?

No. There are no returns on the following categories of products: hospital beds, custom wheelchairs, lift chairs, wound care, incontinence items, masks, braces, stockings, shoes, bath safety products, and all custom built/ordered items including orthopedic supports.

How much are the return restocking fees?

A 25% restocking fees applies to all returns.

What’s your return policy?

We want you to be completely satisfied with your purchase. You may return your purchase within 30 days of receipt – see below for exceptions.

  • To qualify for a return, please note the following:
  • Product must be unused, clean and not damaged
  • Original packaging and materials intact (i.e. instructions, warranty information)
  • Return shipping costs are the responsibility of the customer

How do I contact Daily Care, Inc?

Daily Care, Inc.
19330 Ventura Blvd
Tarzana, CA 91356

Our Business Hours
Mon-Fri: 9 am-6 pm, Sat: 9 am – 4 pm Pacific Time

Phone: 818-705-0606
Toll Free: 844-819-4110
Fax: 818-705-0216

Email: info@dailycareinc.com

How do I change quantities or cancel an item in my order?

In order to change quantities or cancel an order please call us at 818-705-0606.